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Emergency Contact

Important Information

Please direct inquiries regarding U.S. citizens in Libya to Callers in the United States and Canada may dial the toll free number 1-888-407-4747. Callers outside the United States and Canada may dial 1-202-501-4444 or the Duty Officer at +216 27 291 778

Travel Warning - Libya (September 16, 2015)

The Department of State warns U.S. citizens against all travel to Libya and recommends that U.S. citizens currently in Libya depart immediately. On July 26, 2014, the U.S. Embassy suspended all embassy operations in Libya and relocated staff outside of the country because of ongoing violence between Libyan militias in the immediate vicinity of the Embassy. The security situation in Libya remains unpredictable and unstable. If in Libya, make contingency emergency plans and maintain security awareness at all times.  This Travel Warning supersedes the Travel Warning issued on January 20, 2015.  Read more >>

Emergency Contact

During business hours, U.S. citizens should call 218 91 220 3239. After hours requests for emergency assistance should be directed to 218 91 220 5203. The consular section can also be reached by email at  The Embassy's hours of operation are 9:00 am to 5:00 pm, Sunday – Thursday.

To submit your passport application or request for additional pages, please make an appointment online.

The Embassy’s Role in a Crisis

The actions we take depend on the nature of the crisis.  In some instances, we may only need to provide information on conditions in the country, such as warning about areas of unrest, how and where to seek help, and other useful advice. In more serious situations, we may recommend that U.S. citizens leave the foreign country, and, if commercial transportation is not available, provide departure assistance, as our resources permit. Due to limited staff and security restrictions, the Embassy is extremely limited in its ability to provide emergency assistance to U.S. citizens outside of Tripoli.

Regularly scheduled commercial flights or transportation are always the best option when local communications and transportation infrastructure are intact and operating normally, even if we have advised all U.S. citizens to leave. Our efforts are devoted to keeping the local U.S. citizen community informed of developments and travel options. For more information on what the Department of State can and cannot do during a crisis, please visit:

Travel Enrollment

We encourage all U.S. citizens traveling abroad, especially citizens who plan to be overseas for a significant amount of time, to enroll in the Smart Traveler Enrollment Program (STEP) at  It is important that you keep your contact information up-to-date so that we can notify you or your designated emergency contact of developments and provide valuable information.  Also be sure to monitor our websites, and, for updates, as this is our primary tool to disseminate important information during a crisis. Our Facebook page is also a good source of information. Rest assured that in case of a crisis, we will make use of all available modes of communication to keep our citizens informed, including the internet, social media, TV, and radio.